Delivery and returns
Shipping costs are offered to you beyond 200 euros of purchases.
Each piece being entirely made by the designer in Paris, our delivery times are between three and fifteen working days once your order has been validated.
Our orders are handled through our carrier Colissimo. A shipping email is sent to you by us as soon as your package leaves our LAB.
The email mentions the tracking number of your package allowing you to follow its delivery on the site of our carrier.
You have a period of 7 days after receipt of your order to return your parts to us for reimbursement or credit. If 7 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition you received it, and in the original packaging.
Please send us an email beforehand at: firstname.lastname@example.org
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision to approve or reject your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.